Frequently Asked Questions
Here are some frequently asked questions pertaining to the transition of the NS-Series support to USEast.
Q: [Will there be any change in my level
of service once the transition is complete]
A: [No. Your level of service should improve because USEast is
totally focused on supporting the NS-Series of appliances]
Q: [Who are the former Network Engines
employees who will be support the NS-ISA Appliances]
A: [Rich Cappiello, Don Adams, Ross, Perry, Mike Busso will be
available to take your calls]